Smart Carrier

Smart Carrier is a communications technology company in Clinton, the Oneida County village that is home to Hamilton College. It helps organizations raise contact rates and lower the chances that their calls get labeled Spam or Spam Likely, so more of the calls they place are actually answered.

Its services include Smart Caller ID, AI Answering Machine Detection and STIR/SHAKEN, and its platform serves contact centers, enterprises and companies that make high-volume calls. The idea is that customers will know, without a doubt, who is calling, which helps rebuild trust in the phone call.

What to Know

• It helps businesses reduce the chance of calls being flagged as spam.
• Services include Smart Caller ID and AI Answering Machine Detection.
• The platform supports STIR/SHAKEN, the standard for authenticating caller identity.
• Customers include contact centers, enterprises and high-volume callers.
• It is a member of the Clinton and New Hartford chambers of commerce.