Operations Excellence, LLC

Operations Excellence, LLC is a business consulting firm in Clay, a town north of Syracuse in Onondaga County. The firm works with companies to turn obstacles into assets, and its specialty is leadership and organizational development. Manufacturers and other employers across the region are among the businesses it aims to help.

The tools depend on the obstacle at hand: employee, management and executive development, team building, culture work, strategic planning and process improvement. Each approach is customized to the client’s circumstances. Results the firm points to include increased revenue and profits and lower employee turnover.

What to Know

• Leadership and organizational development are the firm’s specialties.
• Tools range from executive development and team building to strategic planning and process improvement.
• Typical goals include higher revenue and profits and lower employee turnover.
• The firm is a member of MACNY and the Cicero Plank Road Chamber of Commerce.