First Circle

Business owners who want to look within can turn to First Circle, a business coaching and consulting practice in Utica. It starts with honest questions: whether they still love what they do, who they work with, and whether the business is building the life they want over the long term.

From there it moves to the practical side, examining operating systems for inefficiencies and room for improvement. Services range from training employees in soft skills, including intentional customer service, to board training and meeting facilitation, all aimed at helping a business run with more flow.

What to Know

• The practice helps owners ask whether they still love their work, their clients and their long-term plans.
• It also examines operational systems to find inefficiencies and room for improvement.
• Training covers soft skills, including intentional customer service.
• Board training and meeting facilitation are also available.
• First Circle is a member of the New Hartford Chamber of Commerce.